BREAKING NEWS:
Nov 21, 2018
BE PREPARED FOR THE HOLIDAYS! In December the courier services become very busy and take a longer time to deliver. For your ordered gifts to arrive in time, order now and choose DHL priority shipping!
Digital document • Can be redeemed for any Sazen Tea products
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Red raku tea bowl with 20g limited edition matcha tea as a special New Year's promotion
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Black raku tea bowl with 20g limited edition matcha tea as a special New Year's promotion
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Ji******, 2018-12-07 00:39, UNITED STATES OF AMERICA
This is a good rustic pitcher. However, the item I received looked different with the picture, in both color and texture.
Ji******, 2018-12-07 00:30, UNITED STATES OF AMERICA
Nice teacup. The tea stains are super easy to be removed on this cup after each use. Shipment was well-packed, and arrived very fast. Always.
An******, 2018-12-06 09:37, ITALY
Lovely piece of teaware. The walls are thin, the filter is very fine and has a smooth, pleasant feel in your hands. Practical capacity is 250ml or less.
JAS qualified, organically cultivated Koyamaen’s matcha for making thin tea (usucha)
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Koyamaen’s Tenju is the highest ranked matcha suitable for making thick tea (koicha)
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“I received the order in perfect conditions.
The items were packed very nicely.
Thank you for the free tea samples.
I look forward to trying more of your tea and
tea ware in the future. I'm a happy customer!”
Martin • USA
“Thank you so much for your time and
suggested tea/water/temperature/time ratios.
The teapots and tea have arrived.
They are absolutely beautiful and a tribute
to wonderful craftmanship of the makers.
Thank you once again, and thank you also
for the gift sample.”
John • AUSTRALIA
“Just received my order today:
many thanks, its's prefect,
and the gift tea really nice!”
Jean François • FRANCE
Five-piece matcha tea set in a Japanese paper gift box
Hand made cherry bark tray • 28 x 20 cm
150-piece incense sticks for daily use
Shigarakiyaki clay teacup • 210 ml
Aged tea with a nice floral flavor from Japan
What are Sazen Reward Points?
In the Sazen Tea webshop registered and logged in users can collect points for each items bought. 1 point means 1 Yen, that can be used at the subsequent purchase.
The points to be received for a product can be found on the product page, and it grows when choosing bigger quantities.
When can I get points?
The registration and activation of the received points happens after the purchase.
By choosing the online payment method, it occurs after the successful transaction immediately, while when choosing the bank transfer or payment on delivery options, the activation occurs after the money has arrived to our bank account.
How can I use the points?
Points can be used at a later purchase to reduce the sum to be paid.
Registered and logged in users can redeem their points on the ‘Billing and shipping information’ page while confirming their purchase. Points can be redeemed for the net sum (Subtotal) of the basket, but they cannot be used for shipping costs or other additional costs.
There are no new points collected for the value of redeemed points.
Points cannot be exchanged to cash.
How long are points valid?
The received points are valid for one year. After each purchase or receiving points the expiry date is extended and is counted from the date of the last purchase.
Expired points cannot be revalidated, our system deletes them automatically.
How can I check my points?
After logging in, you can find yourcurrent point balance and the history of your points in the MySazen menu.
We wish you happy shopping and point collecting.
Essential Guide to Owning a Matcha Whisk (Chasen)
Are you interested in using bamboo matcha whisk, but are confused with where to begin? Use our comprehensive guide to learn how to select, use, clean and store a chasen. ...
Matcha Latte, Matcha Melange, Cinnamon Matcha Latte and Matcha Coffee Latte. Try our recipes for delicious, healthy, stylish drinks. ...
Rules of International Shipping
A short overview of International Shipping; what are the ways, costs and prices, how long does it take, and what should we do to make sure everything goes well. Find some answers here ...
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What are Sazen Reward Points?
In the Sazen Tea webshop registered and logged in users can collect points for each items bought. 1 point means 1 Yen, that can be used at the subsequent purchase.
The points to be received for a product can be found on the product page, and it grows when choosing bigger quantities.
When can I get points?
The registration and activation of the received points happens after the purchase.
By choosing the online payment method, it occurs after the successful transaction immediately, while when choosing the bank transfer or payment on delivery options, the activation occurs after the money has arrived to our bank account.
How can I use the points?
Points can be used at a later purchase to reduce the sum to be paid.
Registered and logged in users can redeem their points on the ‘Billing and shipping information’ page while confirming their purchase. Points can be redeemed for the net sum (Subtotal) of the basket, but they cannot be used for shipping costs or other additional costs.
There are no new points collected for the value of redeemed points.
Points cannot be exchanged to cash.
How long are points valid?
The received points are valid for one year. After each purchase or receiving points the expiry date is extended and is counted from the date of the last purchase.
Expired points cannot be revalidated, our system deletes them automatically.
How can I check my points?
After logging in, you can find yourcurrent point balance and the history of your points in the MySazen menu.
We wish you happy shopping and point collecting.
We offer this opportunity to our returning customers, rewarding them discounts based on their spending.
After reaching a total of ¥200,000 during a year, you become silver grade VIP customer and get 5% discount for future product purchases.
If you spend at least ¥500,000 in a year, you become golden grade customer, with 10% discount on future purchases.
Conditions
The achieved VIP discount is valid for any products available on our website.
Expiry time for VIP discount is 12 months. If you do not reach the required purchase total during this period, your discount will be reduced or even revoked.
VIP discount is calculated from the products purchased on sazentea.com, excluding shipping costs.
VIP discount is only valid for registered customers, and its rate is calculated from the purchases made while being logged in.
Please keep in mind that besides the VIP discount all registered and logged in customers automatically receive reward points for each purchase. These points can be redeemed at any future purchases. 1 point = 1 Yen Click here for more information on Sazen Reward Points.
