English | 日本語

❯❯ USD ($) | JPY (¥)

! BREAKING NEWS: Dec 10, 2022 Please be informed that during WINTER HOLIDAY tea production is on pause. Due to this we are not able to ship between DEC 30, 2022 and JAN 10, 2023. We will resume dispatching orders from the 11th of January 2022.
! BREAKING NEWS: Dec 05, 2022 MATCHA SAMPLE gift (5g) for each order! Let us surprise you with our various delicious matcha offers.

Welcome!

Please enter your Sazen User ID to log in.

Why should you register?

Because we have many different useful features:

» You can collect reward points which can be used for further purchases. SAZEN REWARD POINTS

» You can review your previous purchases. EASY AND QUICK REORDER

» You can bookmark your favorite products to buy later. WISH LIST

Sazen Reward Points

What are Sazen Reward Points and how can I earn them?
At Sazen Tea web shop registered and logged in users can earn and collect points calculated based on the total value of the purchase. We have separate scoring system for purchases with US dollar and purchases with Japanese yen.
Reward points for purchases with US dollar: After every 50 dollars spent we offer 1 point that equals to 1 US dollar.
Reward points for purchases with Japanese yen: After every 50 yen spent, we offer 1 point that equals to 1 Japanese yen.

When do my earned points appear on my account?
Your points will be credited to your account right after your shipment leaves our warehouse.

How can I use my points?
Points can be redeemed at the next or later purchases.
Registered and logged in users can redeem their points at the ‘Address’ or ‘Cart’ page before confirming their purchase. Your points can be redeemed for the Net Sum (Subtotal) of your Cart, but cannot be used for shipping or other additional costs.
New points are given based on the final purchase value. (If you redeem previously earned points, the total purchase value will be that much less.)
Points cannot be exchanged for cash or handed over to others.

How long are my points valid?
The received points are valid for 12 months. After each purchase, this expiry date is extended. The countdown starts from the date of the last purchase.
Expired points cannot be revalidated, our system deletes them automatically.

How can I check my points?
After logging in, you can follow your point balance and Point History in the MySazen menu.

Enjoy shopping and collecting your points!