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Privacy Policy

SAZEN TEA has created its confidentiality data security measures in order to ensure visitors and clients the safe and discreet management of their personal data. These measures aim to ensure our customers about the security of their data and that it is handled with utmost discretion.

SAZEN TEA as administrator of data (hereinafter referred to as Administrator) records the data given by customer. This data will not be submitted to any third party with the exception of the necessary information for the process of the delivery.

SAZEN TEA may send to their clients newsletters about the latest products to the e-mail addresses provided by them upon order placement. Provided that the customer is not willing to receive newsletters of any sort, one may indicate this demand during the order request in the Remark section. Clients have the option to cancel it at any time at the bottom of the newsletter.

The Administrator declares that data is only collected during the requisition of its services and it does not manage data from other sources – like published inventory of data, purchase of database, data panel provided by an authority managing private data and address of citizens.

Definition of personal data: information which can be associated with a natural person (hereinafter referred to as: Affected), out of which conclusions can be made. Personal data carries its definition described above as long as its connection with the Affected can be restored.
Management of data: the collection, recording, storing, processing, deletion and usage of personal data including its publishing and hand-over, independently from the method used. The alteration and prevention of further usage of this data is also understood as management of data.

  1. The Administrator may manage personal identification data and address of a natural person requiring services for the purpose of service contract, definition of its content, its modification, agreement completion and billing of fees arising, as well as the compensation of such fees.
  2. The Administrator may manage personal identification data, address and data regarding the duration, time and location of services of a natural person requiring services for the purpose of billing fees deriving from services in connection with information society.

According to points no. 1 and 2, the following data can be provided based on the decision of customers: name, e-mail address, telephone number, place of residence, shipping address, billing address.
Data fixed in points no.1 and 2 is deleted upon the termination of the contract or completion of the contract – except for the case stipulated in point no. 4.

  1. The Administrator may manage personal data that are technically crucial for the fulfilling of its services. For the operations of the system, technically crucial data are recorded by the Administrator from the customer’s computer constantly and are generated during the requisition of services automatically. This data is being recorded by the system without the customer's specific consent or activity during logging in and out.
    When downloading specific parts of the website, the Administrator’s system leaves small sized data files on the customer’s computer. This are called "cookies", about which the client receives no further notification. These data files are essential for the functioning of specific parts of the system. Customers have the power to block all activities related to these data files based on the guidelines of their browser. By entering the website a log file is generated from certain parameters of the client’s computer as well as from its IP address. This data serves only statistical purposes, the Administrator uses it only to improve the website. The IP address and the log file can be considered as personal data in some cases.
    Such data is deleted when their aim cease to exist, or in the case of specific client request.
    These data however cannot be connected by the Administrator with client data of other nature.
  2. The Administrator may only manage data for other than the aforementioned purposes regarding the requisition of services – and thus especially for delivering electronic advertisement and addressed content- provided that the aim of this activity is named and the consent of the client is acquired.
    The Administrator makes it possible during the entire time of data management that client may forbid the management of data either through the opt-out in the electronic advertisement or by sending a message via the page to declare a cancellation request. The deletion of data in this case is done by the Administrator immediately.
    The Administrator stores a record (ban list) of those clients (name and address) who have specifically requested the deletion of their data managed for the purpose of business generation (direct marketing). Clients appearing on the ban list can be either approached to request permission for business purposes nor branded gift as advertisement can be sent to them unless the ban is valid for a uniquely chosen aim.

Clients have the possibility to request information from the Administrator regarding the management of their data in writing at any time, sent to the Administrator’s address or by sending a message via our Contact Us page. Information requests received via e-mail will only be considered authentic if they arrive from an already registered e-mail address.

If you have any questions or concerns about our privacy policy, please contact us at