BREAKING NEWS:
Apr 26, 2026
Please note that our office operations and package shipping are paused from May 2 to MAY 10 due to Golden Week and the Shincha Holiday. Kindly allow for potential delays when placing your order. For the Shincha schedule, please CLICK HERE About our system updates and operational improvements, you can read HERE.
Please enter your Sazen User ID to log in.
Because we have many different useful features:
» You can collect reward points which can be used for further purchases. SAZEN REWARD POINTS
» You can review your previous purchases. EASY AND QUICK REORDER
» You can bookmark your favorite products to buy later. WISH LIST
What are Sazen Reward Points, and how can I earn them?
At the Sazen Tea web shop, registered and logged-in users can earn and collect points calculated based on the total value of the purchased items.
Registered users receive 1% of the purchased items' value (after any discounts calculated, excluding shipping fees and services) in Sazen Reward Points.
When do my earned points appear on my account?
Your points will be credited to your account right after your shipment leaves our warehouse.
How can I use my points?
Points can be redeemed on any subsequent purchase.
Registered and logged-in users can redeem their points at the 'Cart' or 'Checkout' pages before confirming their purchase. Your points can be redeemed for the Net Sum (Subtotal) of your Cart, but cannot be used for shipping or other additional costs.
New points are given based on the final purchase value. (If you redeem previously earned points, the total purchase value will be that much less.)
Points cannot be exchanged for cash or handed over to others.
How long are my points valid?
The received points are valid for 12 months. After each purchase, this expiry date is extended. The countdown starts from the date of the last purchase.
Expired points cannot be revalidated; our system deletes them automatically.
How can I check my points?
After logging in, you can view your point balance and point history in the MySazen menu.
